Privacy Policy

Introduction

Viora Mobile Ltd (“we”, “us”, “our”) is committed to protecting your personal data and privacy.

This Privacy Policy explains how we collect, use, and protect information when you use our website, platform, and services.

Information We Collect

We may collect:

How We Use Your Information

We use data to:

• Provide and operate telecom services
• Process enquiries and onboarding
• Manage accounts and billing
• Monitor performance and security
• Comply with legal and regulatory requirements

Lawful Basis (UK GDPR)

We process data under:

• Legitimate interests (service delivery, platform operation)
• Contractual necessity
• Legal obligations (telecom and regulatory compliance)

Data Sharing

We may share data with:

• Network infrastructure providers
• Telecom partners
• Payment processors
• Regulatory authorities where required

We do not sell personal data.

International Transfers

Data may be processed outside the UK where required for service delivery.

Appropriate safeguards are applied in line with UK GDPR.

Data Retention

We retain data only as long as necessary for:

• Service operation
• Billing and records
• Legal and regulatory compliance

Telecom usage records may be retained in line with industry requirements.

Security

We implement appropriate technical and organisational measures to protect data, including:

• Secure APIs
• Access controls
• Network security measures

Your Rights

You have the right to:

• Access your data
• Request correction
• Request deletion (where applicable)
• Object to processing

Requests can be made via our contact page.

Cookies

We may use cookies for:

• Site functionality
• Analytics
• Performance monitoring

Changes

We may update this policy periodically. Updates will be posted on this page.

Contact

For privacy-related queries, please contact us via the website.