Viora Business
Privacy Policy
How Viora Mobile Ltd handles your information.
Company Information
Viora Mobile Ltd
Registered Address: 167 – 169 Great Portland Street, 5th Floor, London, W1W 5PF
Company Number: 13675306
VAT: GB452681778
Introduction
Viora Mobile Ltd (“we”, “us”, “our”) is committed to protecting your personal data and privacy.
This Privacy Policy explains how we collect, use, and protect information when you use our website, platform, and services.
Information We Collect
We may collect:
a) Business Information
- Name
- Company name
- Email address
- Phone number
- Enquiry details
b) Technical Data
- IP address
- Browser type
- Device information
- Usage logs
c) Service Data (Platform Users Only)
- SIM identifiers
- MSISDN (phone numbers)
- Usage data (calls, SMS, data volumes)
- API activity logs
How We Use Your Information
We use data to:
- Provide and operate telecom services
- Process enquiries and onboarding
- Manage accounts and billing
- Monitor performance and security
- Comply with legal and regulatory requirements
Lawful Basis (UK GDPR)
We process data under:
- Legitimate interests (service delivery, platform operation)
- Contractual necessity
- Legal obligations (telecom and regulatory compliance)
Data Sharing
We may share data with:
- Network infrastructure providers
- Telecom partners
- Payment processors
- Regulatory authorities where required
We do not sell personal data.
International Transfers
Data may be processed outside the UK where required for service delivery.
Appropriate safeguards are applied in line with UK GDPR.
Data Retention
We retain data only as long as necessary for:
- Service operation
- Billing and records
- Legal and regulatory compliance
Telecom usage records may be retained in line with industry requirements.
Security
We implement appropriate technical and organisational measures to protect data, including:
- Secure APIs
- Access controls
- Network security measures
Your Rights
You have the right to:
- Access your data
- Request correction
- Request deletion (where applicable)
- Object to processing
Requests can be made via our contact page.
Cookies
We may use cookies for:
- Site functionality
- Analytics
- Performance monitoring
Changes
We may update this policy periodically. Updates will be posted on this page.